This highly interactive programme includes self discovery with role plays and optional video debrief.  We explore your communication style when dealing with conflict and you will learn best practise to create win/win outcomes for lasting relationships.

Outcomes from this Training

  • Appreciate your conflict style and others
  • Confident conversations
  • Managing perceptions
  • Creating win / win outcomes
  • Action planning


Individuals and People Managers who want to effectively manage conflict situations


1 - 2 days


Role Plays, Flip chart activities, Individual and team activities and action planning.